During your exam you are able to contact your invigilator through the blue chat facility titled 'Proctor'. Your invigilator may pause your exam prior to responding, to ensure that you do not lose exam time whilst communicating with them.
If you notice that your exam has been paused and the invigilator is not communicating through the chat facility, it is likely that you are experiencing connection issues. In the event that this occurs, you are able to take your phone off of aeroplane mode to allow for the RI Support Team to contact you.