To request e-certificates for a course, you will first need to locate the course on the system. Click on Manage Courses under the Highfield Central heading on the left-hand side within the members area. From here, you can use the filters to find your course and once located, click on the notepad icon next to the course you wish to open.
Before you can claim e-certificates, you will need to enter pass marks for the learners. If all learners have passed, you can click Pass Entire Course. If not, you can tick the box next to the relevant learners and click Pass Individual Learner.
If you do not have direct claim status, you will need to upload your paperwork. To do this, click on Add File under the Uploaded documents section, select your file and click upload.
Once you have entered the pass marks, click Request Certificates for Completed learners or click Request Certificates for Entire Course if all learners passed. A pop up will appear asking you to confirm, click ok and this will be sent through to us to process.
All certificates for most courses will be sent as e-certificates unless otherwise agreed. Hard copies are available on request through your Customer Service Officer. These are charged at £1.00+VAT each.