We’ve outlined the necessary steps to request certificates for a course below.
- Firstly, locate the course on the system. To do this, click on Manage Courses under the Highfield Central heading on the left-hand side within the member’s area.
- Then, use the filters to find your course.
- Once located, click on the notepad icon next to the course you wish to open.
Please note, before you can claim e-certificates, you need to enter pass marks for your learners. For guidance on this, please see How do I enter results on a course?
- If you do not have direct claim status (DCS), you will need to upload your paperwork. To do this, click on Add File under the Uploaded documents section.
- Select your file and click on Upload.
- Once you have entered the pass marks, click on Request Certificates for Completed Learners, or click on Request Certificates for Entire Course if all learners have passed.
- A pop-up will then appear asking for confirmation – click on Ok and this will be sent to our team to process.
All certificates for most of our courses will be sent as e-certificates, unless otherwise agreed. If you require a hard copy certificate, please contact your customer service officer.