To deregister a learner, you'll need to locate them on the system. To do this, access your members area and click on the "Manage Learners" option under Highfield Central on the left hand side. From here, you can use the filters to search for the learner you wish to deregister.
Once you have found them on the system, click on the head and shoulders icon next to their name. The learner details page will then load up which will list the qualifications they are registered against. To deregister, click the red cross in the "Deactivate Award" column.