There are several types of quality assurance engagements that could take place for an approved
centre. However, our aim is to make sure that these engagements have as little impact on
the normal operation of your centre as possible. For centres that deliver internally assessed
qualifications, an engagement will be scheduled each time a claim for certificates is made so
that assessment decisions and internal quality assurance activity can be reviewed. The number
of engagements is based on the quantity of learners and the level of risk applied to the centre.
Normal quality assurance engagements have no cost implications upon your centre, however,
in instances of overseas delivery or where additional support is required, costs will be discussed
with a centre directly.