IQA stands for ‘internal quality assurance’. The IQA officer confirms that the tutor or assessor has delivered the qualification correctly and that evidence within a learner’s portfolio and a centre’s audit trail is present to demonstrate the learner has suitably met the assessment criteria of the qualification. This process must be carried out by somebody who is competent in the process of quality assurance. The qualifications they need to hold will depend on the qualification assessment strategy they are internally quality assuring and will be outlined in our qualification specification. In some cases, the IQA officers will need to have internal verifier qualifications, in other cases they just need to be a second tutor who was not involved with the tutoring of the course.
An IQA is normally responsible for establishing a quality assurance strategy which determines the risk rating of their individual assessors and plans for internal quality assurance activity to take place based upon this. For more information on internal quality assurance strategy and IQA sampling plans, please refer to the additional support documentation that is located within our download area or speak with your customer support officer or centre manager.