IQA stands for ‘internal quality assurance’. The IQA officer confirms that the tutor or assessor has
delivered the qualification correctly and that evidence within a learner’s portfolio and a centre’s
audit trail is present to demonstrate the learner has suitably met the assessment criteria of the
qualification. This process must be carried out by somebody competent in the process of quality
assurance. The qualifications they need to hold will depend on the qualification assessment
strategy they are internally quality assuring and will be outlined in our qualification specification.
In some cases, the IQA officers will need to have internal verifier qualifications, in other cases,
they just need to be a second tutor who has had no involvement with the tutoring of the course.
An IQA is normally responsible for establishing a quality assurance strategy that determines the
risk rating of their individual assessors and plans for internal quality assurance activity to take
place based upon this. For more information on internal quality assurance strategy and IQA
sampling plans, please refer to the additional support documentation that is located within our
Download Area or speak with your account manager or centre manager.