A centre will register their learners individually or in cohorts onto qualifications using Highfield Central. The notification of completion is submitted by designated centre personnel and allows the centre to confirm that their learner or cohort of learners has completed the qualification and are ready for certification.
Highfield’s EQS team will respond to your centre's submission of a ‘NOC’ within 2 working days where DCS or CMA has not been applied to the qualification claimed. The team will e-mail your centre to request the learners’ work and specify any other information they require from you to schedule a review with an EQS. Therefore, it is especially important that all learners that you have completed the assessment and quality assurance process for, are registered correctly and claimed for on Highfield Central as this begins the review process.
Please do not post learner work into the Highfield EQS team to request a review. The NOC process must be followed, as we will contact you on receipt of the NOC to confirm which paperwork we would like to see for quality assurance purposes and provide you with options for sharing the information.
Following receipt of the paperwork that has been requested, the EQS team will endeavour to book in a review within 10 working days.
If you need any assistance using Highfield Central to purchase registrations or register your learners, please contact your customer support officer or centre manager directly.