Remote Invigilation Learner Support
- Am I able to contact anyone during the exam?
- Can I have a break during the exam?
- Can I visit external web pages?
- Do I need to download any software on my computer?
- Do I need to make any firewall changes?
- Do I need to use a specific internet browser?
- How can I check if my microphone is working?
- How can I check if my webcam is working?
- How can I start my exam?
- How do I verify my identity?
- What are the exam conditions?
- What do I do if I struggle to complete the ProctorExam system checks?
- What documents can be accepted for ID verification?
- What equipment do I need to take the exam?
- What happens after I have taken my exam? When will I receive my certificate?
- What information can an invigilator access?
- What is remote invigilation?
- What kind of internet connection do I need?
- What mobile phone will I need to use?
- What operating system do I need?
- What should I do if I did not get an email from ProctorExam with the exam link?
- What to do if my phone gets disconnected?
- Which app do I need to download on my mobile phone?
- Who is going to be able to access my personal data?